Overview
You may close your CreditStrong account at any time. There are no early cancellation or prepayment penalties.
How to close your account
You can close your account in either of the following ways:
- Online, through your Customer Portal
- By contacting our Support Team if you need help or have questions
The portal will walk you through what closing your account means based on your account type.
Important things to consider before closing
While there are no penalties for closing early, it’s helpful to understand the potential impact.
Payment history is the most important factor in your credit profile. Closing an installment account early reduces the number of on‑time payments reported to the credit bureaus, which may reduce the positive impact the account could have had over time.
Because Revolv is a revolving credit line, closing the account reduces your available credit, which may increase your utilization and affect your score.
Credit outcomes vary, and the right decision depends on your current goals and situation.
If you're unsure whether closing is the best option right now, our Support Team is happy to help you review your account and talk through your options.