Contact Us

Our customer support team is based at our headquarters in Austin, Texas, and we're here to help with all of your CreditStrong questions! 

You can: 

• Call us toll-free at 833-850-0850
• Leave us a message using the support widget at the bottom of most pages

If we're unable to answer right away, you can leave your number for a callback by pressing 1 while on hold, or submit a ticket from the widget and we'll follow up as soon as possible.

Hours of Operation

Our support team is available:

Monday through Friday 

8:00 AM to 5:00 PM Central Time

We are closed in observance of federal holidays. 

A quick heads up on Fridays

Every Friday from 1:00 to 1:45, our team holds a weekly meeting to talk about customer feedback and stay up to date on the latest CreditStrong updates.

During this time:

• Phone support may be unavailable 
• You can still leave a message, request a callback by pressing 1 in queue, or submit at ticket from the widget

We'll get back to you as soon as we return!